Your information. Handled with care.

This notice describes the information used by this website’s estimate request feature. Contact Platinum Auto Body at 35 Wamesit Street, Lowell, MA 01852 with questions about a request.

Information in an estimate request

The estimate form collects your name, phone number, email address, billing address and vehicle details. You can also provide the VIN, license plate, odometer reading, damage description, insurance details and photographs. Provide only information relevant to your vehicle and repair. Do not include identity documents or payment card details in photographs or messages.

How the form works

Your request is stored in the shop’s customer and service management system. Authorized staff can use it to discuss the repair, prepare estimates and invoices, record payments received and review your previous service history. Customer photos are available only through the authenticated admin area. Accepted photos are re-encoded. The form confirms receipt only after the request has been saved.

Cookies and tracking

This website does not include advertising pixels or third-party analytics and does not save form drafts in browser storage. The administrative area uses a session cookie for secure sign-in. The hosting provider may process technical request information to operate the website.

External links

Directions links open Google Maps. Information you share with that service is handled under its own policies.

Questions about your information

Contact the shop about access, corrections or deletion requests relating to your contact details, vehicle information or service records. Staff can explain the records held for your repairs and invoices.